WHY DO I NEED TO BE RETESTED?

In the event that we need to retest your sample, or if we need to collect a new sample because the results were inconclusive/invalid, we will contact you as soon as possible.

• An invalid result means that the sample provided was inadequate for amplification.
  An inconclusive result could mean you are either coming down from a COVID-19 infection or that you are beginning to shed the virus.
  

If you receive an invalid or inconclusive result, it is a protocol to run the original sample twice. If the second test run also comes back inconclusive/invalid, we will call you to take another test.